$18K recovered from abandoned carts in 90 days
+58%
Customer Lifetime Value
An E-Commerce Client
The Challenge
An e-commerce brand was losing an estimated $18K/month to abandoned carts. Their checkout flow had a 68% abandonment rate, and their post-purchase experience was non-existent — customers bought once and were never meaningfully engaged again.
Our Solution
We built a multi-channel e-commerce automation system: abandoned cart recovery with personalized email and SMS sequences timed to buying behavior, automated post-purchase onboarding that introduced customers to the product line, loyalty automation that rewarded repeat purchases, and dynamic product recommendations driven by browsing and purchase history.
Results
“We always knew we had great products. What we didn't have was a way to reach customers at the right moment with the right message. TrulyAutomate built us that system — and it's been a revenue engine ever since.”
E-Commerce Founder
Founder, E-Commerce Client